The service provides for online customer satisfaction surveys to collect responses from an application's users soon after they interact with its functions. It communicates with recent customers by SMS text message, email, or voice calls, then stores and tabulates responses. Survey owners can access results via aggregated reports or by immediate reporting, allowing swift intervention to correct problems and improve customer service.
API methods support creating a customer satisfaction survey to be distributed by SMS text message, email, voice phone call, or combinations of these channels. Methods allow specification of options for reporting of responses and contact information to receive the reports.
The following is a list of how-to and tutorial content that matched your search term. ProgrammableWeb's how-to content comes from two sources; full-blown tutorials that we publish ourselves and other highly relevant tutorials that we find elsewhere on the Web. This list represents on combination of both tutorial types and if you go to ProgrammableWeb's API University, you'll not only be able to find more, they are organized based on your role (API providers or developers who consumes APIs). If you know of a tutorial that would be of interest to the ProgrammableWeb community, we'd like to know about it. Be sure to check our guidelines for making contributions to ProgrammableWeb.