The Smooch Sunshine Conversations Webhooks API provides a way to build Sunshine Conversations chat clients, and to integrate CRM, or build a bot. It is capable of subscribing to multiple trigger events for; Manage Webhooks, Message Events, AppUser Events, Postback Events, Conversation Events and more. This service operates within the scope of a single Sunshine Conversations application with features to; Create, List, Get, Update and Delete. The Sunshine Conversations platform is formally known as Smooch. It is a Montreal-based startup that joined Zendesk, to humanize the relationship between businesses and customers, enabling businesses to connect with customer data, to deliver the best CX.