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SnapEngage Event API

SnapEngage is a live chat solution that allows a business' support team to interact with site visitors in real time. The SnapEngage API allows developers to interface SnapEngage with third-party applications. Using the API, SnapEngage can automatically POST events to an external URL when new requests are received (either offline or live chat). This transaction provides detailed information pertaining to the request and allows developers to recreate the request in the destination system. The API uses HTTP protocol and resposnes are formatted in XML.

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SnapEngage Event: Highlights

Summary
Live chat support
Category
Chat
Tags
Protocols
HTTP POST
Data Formats
XML
API home
http://help.snapengage.com/api/ 

SnapEngage Event: Specifications

Functionality

Client Install Required
 

Signup and Licensing

Signup Requirements
Account with service  
Developer Key Required
 
Account Required
Yes  
Commercial Licensing
 
Provider
www.snapengage.com  
Non-Commercial Lic.
 
Data Licensing
 
Usage Fees
 
Program Fees
 
Certification Program
 
Usage Limits
 
Terms of Service
www.snapengage.com/partner/agreement 

Security

Authentication Model
 
SSL Support
No 
Read-only Without Login
 

Support

Vendor API Kits
 
Community API Kits
 
API Blog
 
Site Blog
blog.snapengage.com/ 
API Forum
support.snapengage.com/forums 
Developer Support
 
Console URL
 

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