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The service provides secure sockets layer (SSL) certificates that verify encrypted data exchanges. SSL encoding of network messages prevents interception of user information, including credit card data, and the risk of compromises to user security. In addition to direct interactions with customers for SSL certification, the provider allows interactions with resellers to serve their own customers providing web applications with online security needs. API methods support creation of new product agreements with purchasers of SSL certificates and updating of existing agreements. Methods support completion of the transaction and download of a purchased certificate, with supporting functions for transaction review, cancellation, and refunds. The API also support reporting on system status and validation of customer credentials.