Single purpose API
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Supportbee offers new API. Riverbed has new developer tools and APIs. Plus: fourth photo hack day coming in April, Facebook retargeter Perfect Audience launches API, and 23 new APIs.
The SupportBee API is REST with response format in JSON that supplies help desk ticket software for customer service, service that is provided by human responses. With the API, developers can create new applications that integrate SupportBee into their software. Tickets can be created, retrieved, searched, archived and unarchived, assigned to a user or group, starred for later follow up, and marked for spam. Users of the company (who respond to the tickets) are confirmed.
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