SupportBee is a customer service and support system. SupportBee offers email tickets and replies for customer service and support.
The SupportBee API allows developers to access and integrate the functionality of SupportBee with other applications and to create new applications. Some example API methods include managing help tickets, managing user information, replying and commenting on tickets, and managing help queues.
The SupportBee API is REST with response format in JSON that supplies help desk ticket software for customer service, service that is provided by human responses. With the API, developers can create new applications that integrate SupportBee into their software. Tickets can be created, retrieved, searched, archived and unarchived, assigned to a user or group, starred for later follow up, and marked for spam. Users of the company (who respond to the tickets) are confirmed.