Sysomos is a social media monitoring and analytics service that lets organizations gather business intelligence about their brands. Sysomos goes beyond monitoring social media conversations to provide information about geo-demographic, key influencers and sentiment. The platform also acts as a social CRM to engage with key influencers, provide customer support, find new sales leads, and keep track of teams. Users can manage all their social profiles, Twitter, YouTube, Facebook, LinkedIn, and more within the same platform.
They Sysomos APIs can be used to integrate social media content and text analytics within third party applications. The APIs include a Data API, Charts, Trends and Sentiment API, and Engagement and Workflow API. Interested developers should contact the provider for more information about the APIs.