The Twilio Programmable Chat REST API allows developers to add chat features to their native, web, and mobile applications without having to build or scale a real-time chat backend of their own. The API includes methods for creating channels, sending messages, and querying the state of the developer's messaging applications.
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.
Fifteen APIs have been added to the ProgrammableWeb directory in categories including email, Telephony, and Fitness. Highlights today include APIs for Google Fit fitness applications and an API for promoting efficient app energy usage. Here's a rundown of the latest additions.