Vivocha is a cloud-based customer interaction platform that enables businesses to engage with their customers online at the right time and using the most effective communication channel. Businesses can communicate with customers using any combination of VoIP, video, chat, and callbacks as well as collaboration tools such as assisted browsing and form and document sharing.
The Vivocha REST API offers access to the main features of the platform. Use the API to subscribe webhooks to vivocha events, request new contacts, set a custom webservice for checking agent availability, or get information about pending contacts and current status.
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