The service provides access to task sequence and status data to allow reporting on process management activities defined in the system from within third-party applications. It reports on activities and users assigned for task sequences previously defined within a separate workflow mapping tool. The RSS data allow for aggregation of inputs across a work process to allow performance monitoring and trigger corrective interventions.
API methods support listing of processes defined and activities specified as part of process completion. Methods include reporting on activity status, completion, and workers assigned for a specific instance of the process map currently underway. The API also gives access to comments documented during process activities to alert management to any issues encountered.