The Zammad API provides programmatic access to Zammad's web-based, open-source customer support and ticket management service. It includes features for managing communications with customers across multiple channels, including telephone, SMS, social media, chat, and email. Zammad is brandable, auditable, and includes support for nine languages.
Fourteen APIs have been added to the ProgrammableWeb directory in categories such as Artificial Intelligence, Advertising, Hardware and Recognition. Highlights today include APIs from Deepomatic that can identify furniture and clothing in photographs. Here's a rundown of the latest additions.