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Successful enterprises rely on the latest technology to drive business operations, intelligence, and efficiency. APIs are the driving force of business application development. In this article, we highlight twelve top business APIs, chosen by popularity from the visitors of ProgrammableWeb.
In the business landscape, competition is at an all-time high. There are innovations and opportunities to use APIs to develop new apps and empower businesses. Personalization is an area where businesses can gain an advantage and using the following four APIs can get you started quickly.
The Zendesk API is designed to automate and enhance customer support. In the interview below we discuss with DeVaris Brown, Technical Evangelist for Zendesk, how he sees the future of open APIs. This interview is part of a series conducted by ProgrammableWeb and Hojoki (where I work), an aggregation tool for apps such as Google Drive, Dropbox and Evernote, that helps support team work.
Zendesk announces Radar, a push notification framework. AT&T Developer Summit 2013 invites developers to hack on AT&T APIs. Plus: Some great advice on what developers want from API Providers, Twilio is hiring engineers at a rate of 20 per quarter, and 20 new APIs.
Since its founding in 2007, Zendesk's helpdesk system has improved customer service departments and helpdesks around the world with their Zendesk API. Over 20,000 companies (from Sears to Groupon) "trust [Zendesk] with their customers." Currently, over 20% of tickets generated through Zendesk are come through the Zendesk API. Accordingly, the API is essential to Zendesk's success and Zendesk constantly seeks feedback to improve its product.