Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer. A cloud-based SaaS offering, Zoho Desk lets your customers seek support through multiple channels. Zoho Desk APIs adhere to the REST architecture and enable you to programmatically access and edit resources, such as tickets, contacts, accounts, tasks, and support contracts among others. Using these APIs, you can build a custom application with customer support elements or integrate other applications with your Zoho Desk portal.
Fifteen APIs have been added to the ProgrammableWeb directory in the Science, Cryptocurrency, and Financial categories, among others. Highlights include the Chooch object and facial recognition API and the Dataverse API for research data access. Here's a rundown of the latest additions.