The Latest News On The API Economy
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Amazon introduced Contact flow management APIs for Amazon Connect, its cloud-based contact center. The APIs allow contact center administrators to create, describe, update, and publish contact flows. Programmatic execution of these functions accelerates time to deployment and minimizes errors.
Microsoft has introduced a call records API as part of Microsoft Graph. The API is currently in beta and provides usage and diagnostic information about calls and online meetings. The API provides data for call records, sessions, and segments made through Microsoft Teams or Skype for Business.
PIKA Technologies, a communications OEM, recently introduced the HMP+X2 SDK. HMP+X2 is a network API for PIKA's Host Media Processing (HMP) SDK. Once integrated with HMP+X2, third party developers can enhance their telephony applications and systems with PIKA functionality.
Fourteen APIs have been added to the ProgrammableWeb directory in categories including DevOps, IoT, and Telephony. An API for receiving information about tagged smart products is featured, and a free API for geocoding and adding embedded maps is also included. Here's a look at what is new.
Sixteen APIs have been added to the ProgrammableWeb directory in categories including Customer Service, Telephony, and Cryptocurrency. Highlights include an API for copy editing written text and an API for finding Dive site information. Here's a rundown of the latest additions.
Are all CPaaSes (Communications Platform as a Service) created alike? Telesign's director of product management Vince Oh thinks not. In this interview with ProgrammableWeb.com editor-in-chief David Berlind, Oh explains how Telesign's parent company gives it a unique competitive advantage.
Vonage is bolstering its cloud communication suite with the APIs it purchased through its Nexmo acquisition. A new feature for its Vonage Business Cloud platform, called Number Programmability, leverages the Nexmo API suite to empower Vonage numbers with a host of new features.
RingCentral further integrated its communications features within enterprise systems. RingCentral Embeddable uses RingCentral's core voice and SMS features and allows access to such features within third party apps. The new e-Discovery and message retention APIs allows better compliance reporting.
Thirteen APIs have been added to the ProgrammableWeb directory in categories including Messaging, Payments, and Shipping. Highlights include an unofficial Google News API and an API for enabling applications to accept Bitcoin payments. Here's a rundown of the latest additions.
Six APIs have been added to the ProgrammableWeb directory in categories including Mail, Application Development and Telephony. Highlights include SDKs and an API for Dronecode open source drone operation platform and an API for sending mail without going to the post office.
HubSpot announced a beta for its Calling API. The API allows third party telephony providers to use their own calling features with HubSpot. Without this API, HubSpot partners needed to rely on HubSpot's native calling features. The beta is open to Sales Hub and Service Hub Enterprise Customers.
Ericsson has released a study that provides insights from a number of leading telecom service providers on how they are engaging and positioning themselves in the IoT market. Most of the service providers interviewed are relying on standards and open APIs to enable third-party development.
Rev.io, a provider of a usage-based billing platform for telecom and IoT companies, announced today a new REST API that gives the company's customers and partners the ability to programatically access usage-rating, metered billing, customer data, and inventory catalog information.
Twilio has moved Programmable Wireless out of beta and has made the product generally available (GA). The GA release of Twilio Programmable Wireless introduces updated data pricing, a Quote-based data pricing model, and improvements to the usage section of the Programmable Wireless Console.
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.
Twilio has announced that support for RCS (Rich Communications Services) Business Messaging has been added to its communications platform. The company also announced the availability of Rich Messaging Extensions which enable native RCS capabilities supported by Twilio channels.
Aria Solutions announced an API-based softphone solution that brings Salesforce CRM and Cisco telephony platforms together in a single solution. The Velocity Softphone is available on the Salesforce AppExchange and eliminates the need for agents to flip back and forth between various platforms.
The telecom API market enjoyed significant growth over the last five years. That growth is expected to continue for the next five years, but the opportunities and technologies driving the growth moving forward are significantly different than those that have driven the market to its current state.
In this tutorial, you will learn how to use the Nexmo Application and Voice APIs to create a text-to-speech outbound phone call securely and then how to receive inbound calls by implementing a Webhook. This tutorial assumes you are working with a Unix or Linux-based operating system.
Eighteen APIs have been added to the ProgrammableWeb directory in categories including Healthcare, Blockchain, and Privacy. Highlights today include several BBVA Compass Banking APIs and an API for integrating technology that determines Diabetic Retinopathy. Here's a rundown of the latest additions.