Twitter has spent much of this year bulking up its developer tools. Today, Twitter rolled out a more robust version of its Account Activity API this week for businesses. The main thrust of the toolset is to ensure enterprises have the power to manage customer service and chatbots via Twitter.
Customer Service Articles
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How do you think your customers would respond if their dressing room were ready the moment they walked in the door, or their food order were ready for a quick handoff? Curbside today announced its new ARRIVE SDK, a tool to help retailers more reliably predict when customers will step inside.
HelpSocial has released a new Open API that features enhancements for improved performance, scalability, and security. The Open API provides access to all capabilities of the platform such as streaming content from across social networks and replying to social and messaging comments.
In the business landscape, competition is at an all-time high. There are innovations and opportunities to use APIs to develop new apps and empower businesses. Personalization is an area where businesses can gain an advantage and using the following four APIs can get you started quickly.
This weekend, customer support software provider Freshdesk rolled out the latest version of its API. The Freshdesk API v2.0 aims to make it easier for developers to integrate with Freshdesk and offers developers access to features and functionality not available in the existing version of the API.
Six APIs were added to the ProgrammableWeb directory in Writing and Customer Service categories, among others. Also added were several libraries for use with the DocuSign API.
We've added 6 APIs to the directory today in Jobs, Customer Service, and Notifications categories, among others. Also new are several SDKs for use with the GitLab API.
The new API is aimed at helping development teams and creative agencies working with brands to leverage the ubiquity of chat apps to enhance brand-to-customer communications.
The Paytronix API provides access to a guest loyalty tool that boasts reward programs, email clubs, gift and comp solutions, data insights, and more.