Support APIs

Facebook Encourages Transition to Facebook SDK v4

After originally launching v4 of the Facebook SDK in 2015, Facebook has now announced the end of support date for v3. Starting June 1, 2017, Facebook will no longer support v3. Older versions will continue to operate; however, developers will lose support and access to new features.

Brief

Eric Carter

Social, Support

06-03-2016

How to Improve API Errors With Defensive Design API University

Many APIs return error codes that don’t provide much detail about the nature of the error, or how developers can go about resolving it. This post by Simon Tabor on the Luno blog discusses defensive design practices to ensure your API errors support your users in fixing issues.

On the Web

Martin W Brennan

API Design, Developer Relations, Support

04-16-2016

Why API Providers Must Offer Solid API Documentation API University

The rise of the API economy is supported by the documentation, yet many devs place little importance on this aspect despite the perils of providing poor or obsolete documentation.

On the Web

Martin W Brennan

Support, API Management

09-13-2015

Daily API RoundUp: USDA National Agriculture Statistics, Lifepoint, MindTouch

We've added 8 APIs to the ProgrammableWeb directory today in Agriculture, Support, and Sports categories. Also added were SDKs for use with Payeezy payments solutions.

Brief

Joy Culbertson

Support, Agriculture

08-03-2015

Aircall API Provides Phone Support for Business'

The Aircall API gives developers access to effective phone support functionality, allowing them to integrate this data with other applications.

Brief

Candice McMillan

Customer Relationship Management, Customer Service, Support

06-09-2015

Zendesk Launches Embeddables to Enable In-App Customer Support

Zendesk has launched Zendesk Embeddables to enable companies to build customer support functionality directly into their applications.

News

Patricio Robles

Customer Service, Chat, Mobile

12-03-2014

Create a Perl function to update and read Zendesk data

How-To

ProgrammableWeb Staff

Developers, Customer Relationship Management, Customer Service

10-16-2014

Create a PHP function to update Zendesk data

How-To

ProgrammableWeb Staff

Developers, Customer Relationship Management, Customer Service

10-16-2014

Zendesk Improves Helpdesk API

Since its founding in 2007, Zendesk's helpdesk system has improved customer service departments and helpdesks around the world with their Zendesk API. Over 20,000 companies (from Sears to Groupon) "trust [Zendesk] with their customers." Currently, over 20% of tickets generated through Zendesk are come through the Zendesk API. Accordingly, the API is essential to Zendesk's success and Zendesk constantly seeks feedback to improve its product.

News

Eric Carter

API, Support

08-20-2012

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Facebook Encourages Transition to Facebook SDK v4

How to Improve API Errors With Defensive Design API University

Why API Providers Must Offer Solid API Documentation API University

Daily API RoundUp: USDA National Agriculture Statistics, Lifepoint, MindTouch

Aircall API Provides Phone Support for Business'

Zendesk Launches Embeddables to Enable In-App Customer Support

Create a Perl function to update and read Zendesk data

Create a PHP function to update Zendesk data

Zendesk Improves Helpdesk API