VoiceBase, a provider of AI-powered speech analytics, yesterday announced an update to its Speech Analytics API. The updated API allows organizations to evaluate and categorize voice calls, as well as to build scorecards, reports, dashboard and key performance indicators (KPIs).
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Ozonetel has announced a speech API for its KooKoo telephony platform. Developers can use the tag to apply natural language processing to their IVR implementations. To demonstrate the offering, the company has published a simple, but powerful interactive demo to showcase.
Amazon today announced the beta launch of a new version of the Alexa Skills Kit (ASK) developer console that aims to streamline the experience of creating, managing and publishing Alexa skills. The new version of the developer console breaks the Alexa skill development lifecycle into four phases.
Last week Amazon announced that it is adding cooking capabilities to the Smart Home Skill API, which enables Alexa to control and check the status of cloud-connected devices. Initially, the API will be extended to allow Alexa to control microwave ovens but support for other devices is coming.
In this, developer-blogger Alex Kras shows us how to overcome the 60 second audio file limitation of the free tier of Google's Cloud Speech API by taking a longer audio file, breaking it up into short chunks, and then cycling through those chunks to make a complete transcription.
In an effort to woo developers to build features for Google Assistant, the search giant's virtual personal assistant offering, Google this week announced a number of new functionality that is available or will be coming to its Google Assistant platform. This includes a new push notification API.
MessageBird has added a Voice API to its portfolio of cloud-based communications APIs. The Voice API adds calling features and functions to third party apps and services. Other APIs in its cloud-based communications portfolio include chat, SMS, MMS, voice messaging, and many more.
As we inch closer to the end of the week it’s time to bring you a review of the stories we couldn’t cover with a look at what is going on in the world of APIs. This time we look at the Optimizely Event API, MeaningCloud's new APIs and Voximplant's Web SDK now including support for Safari.
On Wednesday, Amazon announced that it has updated the Alexa Smart Home Skill API to support new experiences it has added to its Alexa devices. The new experiences include Routines, which allow customers to control multiple devices using a single voice command, as well as new Groups functionality.
The week is half done and we bring you some of the stories we couldn't cover with a look at what is going on in the world of APIs including Amazon releasing the Alexa Voice Service Device SDK to bring Alexa to connected devices, Coinbase's latest foray into bitcoin based security patents and more.