Glossary

ProgrammableWeb's glossary of API and other technology terms and defination
A B C D E F G H I J K L M N O P Q R S T U V W X
CX

Customer Experience (CX) refers to a customer's mood, opinions, and thought processes throughout their journey. Improving CX is a hallmark practice for consumer-facing businesses who want to retain users and encourage positive reactions. Subsets of CX include User Experience (UX), which pertains to end-user journeys while using digital tools, and Developer Experience (DX), which describes the usability of software.