January 2, 2015
Single purpose API
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Lexity, marketing apps provider, has launched Commerce Central-an open commerce cloud platform for ecommerce services. Commerce Central allows developers to distribute and connect apps to more than thirty ecommerce platforms (e.g. Magento, Etsy, eBay, etc.). Seen as the first truly "open" commerce platform, Commerce Central allows developers to use the same code across multiple platforms.
Online retail often neglects customer service. Vivocha supplies all the good tools, like live chat and the ability of the customer service rep to see what you are looking at on your screen (with your permission). Beyond that, there are a host of other tools that the customers never see but are critical boosters of productivity, like click to call. The Vivocha API is out to up the customer service game for every business. Its REST API offers access to most of its multichannel features. It joins 43 customer service APIs in our directory.
Last month Google announced it was killing off several products, perhaps most notably Google Reader. Caught in the mix, and perhaps somewhat under the radar, was also notice of the deprecation of their shopping search API.