May 31, 2015
Single purpose API
Related Articles (740)
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
Microsoft Azure API Management allows developers to set up API facades between disparate applications and services. Microsoft is extending this offering through a Consumption tier aimed at supporting serverless environments. The Consumption tier is currently in preview.
The Firebase Summit 2020 is going on right now. The company has introduced several new features and updates to the platform, all designed to make app development easier. The main feature updates fall into three categories: emulator tools, data analysis tools, and performance insights.