Eva, the Expert Virtual agent from Evature, is a natural language processing search utility that is open and available for incorporation in any travel website. It offers a natural language processing engine through its Evature Travel Search API, which is tuned to identify common travel parameters such as number of travelers, place names and locations, and fuzzy date ranges. Travel websites can then use these parsed information bits to search their system for matching flights, hotels, or travel packages.
After 18 months of courting independent developers and business development deals, Mitch Colleran at Eventbrite had a few realisations about APIs. By broadly categorising APIs as either utilities or ecosystems, the approach to building API programs and measuring value becomes clearer.