Online retail often neglects customer service. Vivocha supplies all the good tools, like live chat and the ability of the customer service rep to see what you are looking at on your screen (with your permission). Beyond that, there are a host of other tools that the customers never see but are critical boosters of productivity, like click to call. The Vivocha API is out to up the customer service game for every business. Its REST API offers access to most of its multichannel features. It joins 43 customer service APIs in our directory.
Kodak has launched a developer program that delivers an API to enable printing to retail locations. Mobile app developers can integrate the free API into photo-centric apps and print directly to Kodak's partner retailers. Currently, Bartell Drugs and Target represent the two US retailers to whom the API can point. In Europe, dm-drogerie sits as the first retail partner. Kodak envisions expanding its retail partner base so app developers can print everything from cards to calendars at over 100,000 locations around the world.