HeyWatch Core Video Encoding, HeyWatch HTTP Live Streaming, HeyWatch Video Preview, HeyWatch Receiving Pings
November 17, 2014
Single purpose API
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At the Enterprise Connect 2014 conference today Cisco announced it will be working more closely with Google to integrate conferencing services with various Google APIs. Rowan Trollope, Cisco senior vice president for collaboration, and Rajen Sheth, a product manager for Google Enterprise, took the stage to show a prototype of the Cisco Webex conferencing service running on a Chromebook. In the future, Cisco and Google will make it possible to launch WebEx directly from Google Calendar and start an instant meeting from the Google Contact Card and the Google People widget. Users will also be able to connect with others by clicking on phone numbers or extensions displayed in Gmail or Google Apps.
Anyone that has worked with a company that uses proprietary systems knows how frustrating it can be when something goes wrong. Communicating an error to a support team via email can be difficult. Without seeing what is going wrong errors are often time consuming for support team members to diagnose. Instead of spending time explaining what went wrong wouldn’t it be a lot easier if you could quickly record a video of the problem as it happens and then forward that to the support team? Thanks to Screenr and the Screenr Business API this process can be built into a company’s support workflow.