The LiveChat Node.js library developed by Grzegorz Wyszyński contains lines of code for installation and a quick start. API methods include agents, canned responses, chats, goals, groups, reports, status, and visitors. LiveChat helps sales representatives to interact with customers with the aim to provide an efficient service. More of the API available at http://developers.livechatinc.com/rest-api/#add-custom-visitor-details
Microsoft continued its expansion of its Graph API portfolio with multiple API announcements at its latest Build developer conference. Specific API announcements include updates to SharePoint, OneNote, Planner, and translator APIs. Additionally, new Insights APIs were announced.
Online reviews can make or break a business. It has been stated that 79% of purchasing decisions are influenced by an online review. According to strategy and communications firm Cone, four out of five customers change their minds about a recommended product based on a bad review. Wouldn't it be great if you could 'hear' what people were really saying about your business?