This is an unofficial Node.js client library made to interface with the Zendesk API from a Node.js application. Though not supported by Zendesk, the client is endorsed as part of the developer community on the Zendesk API documentation. The library is well-documented, with comprehensive instructions on authorization and making individual API calls.
APIs are largely hailed as the driving force behind digital innovation, and it is difficult to argue with this concept. Yet despite many high-profile API evangelists preaching the good word about APIs in general, there is a need for more localised evangelism, according to a post by Sam Macklin.
Enterprises rarely move as quickly as the rest of the web. Many, including us at ProgrammableWeb, have been saying for some time that big companies will embrace the open API movement. It appears this may be happening in earnest now, as our directory hits the milestone of 8,000 APIs. And it makes sense, because APIs are helping companies do business, with the tradeoff between adding an external dependency being out-shined by the ability to move faster building upon someone else's expertise.