SendinBlue Node.js Library provides developers with information on how to send email campaigns from their applications using the SendinBlue API. Developers can use this resource to integrate with their Ruby applications.
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.
Many of us have a love/hate relationship with appointment reminders. Maybe the least annoying notification is a text message, and it's also the easiest. The Twilio REST API lets you create intelligent reminders, and you can also benefit from simple integration with your CRM and reservation systems.
Late last week Facebook announced updates to its Messenger Platform, which include the ability to give bots different personas, a customer chat plugin for WordPress, and removal of template restrictions on Tagged Messages.