The most popular API, in terms of mashup count, is far and away the Google Maps API, which accounts for 41% of all mashups. But when it comes to the most popular pair of APIs, Flickr and YouTube mashups are the most common. Not to be outdone, Google Maps joins Flickr in a near second place.
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.