When it comes to mobile computing IT organizations basically have two choices. They can either try to extend their existing applications to support mobile computing access or they can develop applications from the ground up that are truly optimized for mobile computing.
Video conferencing is one of those killer applications that a lot of people get initially excited about, but wind up seldom using. The reason for this ranges from everything from a lack of interoperability standards to the fact that setting up an appointment to walking down the hall to a another room to use a video conferencing system is more trouble than it’s worth, especially when the setting up of that video conferencing session usually requires an administrator or someone from IT to actually set up.
The Salesforce1 platform that integrates customer relationship management (CRM) with analytics, social networking and mobile computing software has seen its momentum grow with a 96 percent increase in the number of active Salesforce1 mobile app users