The Twilio Node.js Helper Library allows developers to access Twilio's voice, SMS, and VoIP functions using Node.js code. The library is available as an npm package, and quickstart tutorials are available to get developers started.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.
Voxbone API offers real-time delivery of mobile and toll-free numbers from over 50 countries. Google makes the cost of cloud storage nearly free. Plus: the Australian Bureau of Labor Stats stealth API, and Acquia scales API calls for a major train operator.