Made by Stephen Connolly at CloudBees, this is a Java library made for interfacing with the Zendesk API. Though not supported by Zendesk, the client is endorsed for use as part of the Zendesk developer community. The client is written using AsyncHttpClient and Jackson.
The SupportBee API is REST with response format in JSON that supplies help desk ticket software for customer service, service that is provided by human responses. With the API, developers can create new applications that integrate SupportBee into their software. Tickets can be created, retrieved, searched, archived and unarchived, assigned to a user or group, starred for later follow up, and marked for spam. Users of the company (who respond to the tickets) are confirmed.
Although Igloo already promoted a number of automated integrations with popular apps like Dropbox, box, G Suite, and others; Igloo stopped short of completely opening its digital workplace framework to the entire developer community. That has now changed, along with full support.
The trouble with building mobile computing applications is that end users have little tolerance when it comes to how they expect those applications to behave. Never mind the fact that mobile applications are amongst some of the most challenging to create; the second somebody has a less than optimal experience they're off to another application. Needless to say, that puts a lot of pressure on mobile application developers.