This is the official Ruby client for interfacing with the Zendesk API. This client is only compatible with v2 of the Zendesk API. Zendesk is a professional-grade help desk system. The Zendesk REST API allows developers to hook into Zendesk and connect it to third-party applications.
A trend is starting to emerge: Advanced technologies are being made available first as cloud services that organizations can invoke easily via an API, rather than having to figure out how to deploy and master themselves. The latest example of that trend is a cloud service from AlchemyAPI that takes advantage of machine learning and computer vision technologies to allow publishers and providers of ad networks to more easily monetize content.