This is the official Ruby client for interfacing with the Zendesk API. This client is only compatible with v2 of the Zendesk API. Zendesk is a professional-grade help desk system. The Zendesk REST API allows developers to hook into Zendesk and connect it to third-party applications.
In theory the rise of software-defined networking is supposed to give rise to a new class of applications that will give developers more control over, for example, location-based services. In actual practice no one is quite certain how developer will invoke SDN capabilities, but the folks at Hewlett-Packard are anxious to find out.