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Developers are forever being asked for data from Web applications to either resolve a DevOps issue or better inform a business decision. Gathering all that data in a way that makes sense to both the developer and the people that need to act on that information has always been problematic. Looking to take that issue head on, New Relic this week launched the public beta of New Relic Insights, a real-time analytics tool that developers can invoke within the context of the New Relic application performance management (APM) service.
When it comes to winning customers and keeping them satisfied, communication is key. Integrating phone calls and text messages into an application or website is one way to stay actively in touch, and VoiceShot is a tool to help make that possible. VoiceShot IVR (Interactive Voice Response) provides the tools to quickly automate both incoming and outgoing phone calls and send and receive text messages. The VoiceShot API allows developers to integrate this IVR functionality with their own websites and applications.
Parasoft, maker of the SOAtest API testing tool, announced a number of enhancements to the tool. A thin client interface, enhanced workflows, and Shift-left performance testing headline the updates. The overarching goal of the updates is to provide quicker, broader access to data.
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