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Mashup: ProProfs Knowledge Base Software

ProProfs is a company that offers training courses, polls, surveys, and a knowledge base. The organization also manages employees' records, company's procedures and documents from a centralized location. A mashup that helps to create knowledge content is the ProProfs Knowledge Base Software. This is a knowledge base service for employees, trainees, and consumers. With this mashup, users improve the FAQ of a company with the main goal to reduce tickets and improve customer experience.