With the AYLIEN Text Analysis API, web users can analyze text from social media using Google Spreadsheet. The way this add-on works is by copying and pasting text from the social media channel to be analyzed. One of the main benefits of this tool is the evaluation of sentiment according to positive, negative, or neutral stream comments. Users can also summarize text, detect language, and classify documents. To use Text Analysis, users need to sign up to Google to access, run, and test the form.
Moxie Software has released Engage+,"the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data." Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook's social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
Soon after HeiaHeia was founded by Olli Oksanen, Jussi Räisänen and Ivan Kuznetsov, the company became a hit in its home country of Finland. Boasting more than 175,000 users in Finland alone, this social workout forum has shown how powerful making things social and simple really is. The HeiaHeia platform allows users to track workouts ranging from over 400 different activities and share their accomplishments with other users. The Company has released the HeiaHeia API which will make it easier for business’ to integrate HeiaHeia into their workflow.
The Sonde Platform Service API includes the Sonde Health Check API which measure the level of wellness/health in a given voice sample. A Respiratory Symptoms Risk score is returned from a voice input...