Our API directory now includes 35 customer service APIs. The newest is the Vivocha API. The most popular, in terms of mashups, is the FanBridge API. We list one FanBridge mashup. Below you'll find some more stats from the directory, including the entire list of analysis APIs.
In terms of the technical details, REST and XML lead the way. There are 23 customer service REST APIs and 8 customer service SOAP APIs. Our directory lists 22 customer service XML APIs and 15 customer service JSON APIs.
The most common tags within analysis are 19 customer service enterprise APIs, 9 customer service CRM APIs, and 6 customer service Sbweb APIs.
On the mashup side, we list one customer service mashup. We named eCommSource by Cloud Conversion as mashup of the day in March.
For reference, here is a list of all 35 customer service APIs.
Activa Live Chat API: Live Chat Platform
CallZing Voice Broadcast API: Virtual call center service
Celebros Salesperson API: SaaS sales support service
ClickHQ API: CRM and sales management service
Comm100 API: Hosted customer-service platform
CrowdTwist API: Customer loyalty platform
Exigo CRM API: Customer relationship management service
FanBridge API: Customer engagement and reward service
FreshDesk API: On demand customer support software
HelpSpot API: Web-based helpdesk service
iCasework UsefulFeedback API: Customer support and contact tracking service
Icestack API: Customer relationship and service application
iCustomer Pulse API: Customer satisfaction survey
iHelpDesk API: Customer service platform and help desk
inConcert Contact Center API: Contact center service
LiveLeader Data Export API: Chat based live support service
LiveOps API: Customer support and contact tracking service
LogMeIn Rescue API: Account information service
Mineful API: Customer service and engagement service
Mojo Helpdesk API: Helpdesk Service
Predixion API: Predictive analytics service
QualityCentral API: Product feedback and discussion service
RightNow Connect API: Customer experience and cloud application service
Ringio CRM API: Phone call routing service
SalesBoom API: Enterprise ERM and CRM service
SnapEngage Event API: Live chat support
SupportBee API: Customer service and support service
SupportBreeze API: Support email tracking service
Tender Support API: Customer service and helpdesk service
Textingly API: Web-based text messaging service
thePort Support Community API: Online community interaction service
UserVoice API: Customer feedback service
vCita API: Customer relationship and sales support service
Vivocha API: Online customer interaction service
WalkMe API: Custom step-by-step instructions for websites & applications
Comments(1)
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