Following the general availability of the fall release of the AppDynamics Application Intelligence Platform, the number of cloud services and databases that can be monitored using the platform has been significantly expanded.
The new release adds support for integration platforms from vendors such as Software AG and Tibco Software, automatic discovery of back ends based on Cassandra databases and the ability to monitor SQL Azure DB from Microsoft. In addition, AppDynamics can now be used to monitor single-page browser applications, and the company is beta testing support for C/C++ applications.
For all those new capabilities, however, AppDynamics CEO Jyoti Bansal says the most significant new feature is a “virtual war room” through which DevOps teams can quickly collaborate in order to address a particular problem.
Rather than imposing a specific DevOps process on those teams, Bansal says, the virtual war room capability makes it simple for teams to dynamically come together to solve an issue with the AppDynamics Application Intelligence Platform. That approach allows each team member to interact with a common set of dashboards that highlight the problem, thereby reducing “the mean time to innocence” that all the stakeholders tasked with any given application are trying to achieve, he says.
Otherwise, most members of the DevOps team wind up wasting massive amounts of time trying to re-create a problem via some other tool that has already been discovered using the AppDynamics monitoring tools, says Bansal. DevOps teams, he adds, can also share preconfigured reports that are automatically generated and sent to key stakeholders.
Bansal says all that data can then be used to inform any number of IT automation tools about how best to remediate any potential problem. In the absence of that information, those tools don’t have access to the information required to solve the problem, which invariably results in IT organizations falling back on manual processes. In fact, Bansal contends that organizations that don’t modernize their DevOps processes are likely to be superseded by rivals that do.
With more organizations than ever dependent on software, DevOps issues have become not just an IT issue but a business problem. More often than not, when an application becomes inaccessible, it means the organization is not generating any revenue. In those instances, inefficient DevOps processes not only have a direct impact on the bottom line, they affect everything from customer satisfaction to the equity value of the company itself.