Digital signature platform HelloSign today announced the public beta of an eSignature API dashboard for developers using its service.
Through the dashboard, developers can view detailed information about their API usage, including requests and responses, signature request statuses and callbacks. The dashboard also allows developers to switch between development and production environments with the click of a button, and advanced search functionality is provided to make it easy for developers to track down API requests and events of interest. In the near future, developers will be able to manage their applications and keys through the API dashboard.
HelloSign is making the dashboard available at no additional cost to all of its developer accounts, and says it's the only eSignature API provider currently offering a dashboard like this.
Improving developer experience
According to Neal O'Mara, HelloSign's CTO, "We built the API Dashboard to give developers direct access to the debugging information they need to build apps quickly. This first of it's kind tool by an eSignature API means developers can provide the best user experience for their customers."
With more and more companies creating API offerings and trying to lure developers, the tools developers are offered are becoming increasingly important differentiators for companies like HelloSign. As the company demonstrates on its blog, its dashboard makes it possible for a developer to troubleshoot and debug a failed request in a matter of minutes.
"It took us less than 2 minutes to debug our failed API request but saved us hours or even days of development work," HelloSign's Freddy Rangel commented. "Think about how much work it would be to find this information if you had to figure it out based on just your logs."
For API-centric companies like HelloSign, making developers' lives easier and reducing the time and costs associated with integration and ongoing support is critical to acquiring and retaining developer customers. As such, it's probably only a matter of time before developers will expect all API providers they work with to offer robust dashboards of their own.