ServiceNow Launches Enterprise DevOps

Cloud-computing company ServiceNow is rolling out Enterprise DevOps components that expand its Agile Development offerings. Dubbed the London release, the company's core "NOW" platform has additional Enterprise DevOps program planning with the ServiceNow SAFe 4.5 (Scaled Agile Framework) product, the Agile Development product, and new Slack and Microsoft Teams integration to bolster developer collaboration. Next, will be the push to the company's Madrid nicknamed release, which will provide integrations with Atlassian Jira (the Agile planning and issue tracking tool), Git (the well-known source code repository for software development), and Jenkins (the continuous integration and software automation tool).
 
ServiceNow Enterprise DevOps will be available in the London release to customers who are entitled to the ITBM suite or ITSA Unlimited package.
 
"We’re just beginning the journey of providing a full Enterprise DevOps workflow for our customers, so stay tuned for more in the coming months," says Allan Leinwand, ServiceNow's CTO. The company is launching these new Enterprise DevOps releases as a natural extension of its workflow capabilities and to ensure its products continue to work well with software built in Agile cloud-driven environments.
 
"Enterprise DevOps is a thing, a methodology and a cultural approach to collaborative work engagement that stems from a desire to overcome the way we used to build software in the pre-millennial age. Developers would take requirements from users, build code, and then ‘throw it over the wall’ to Operations, who would have to run it, maintain it, and generally keep it alive. That time is coming to pass, thankfully," says Leinwand. The company's offerings help support the Agile Development approach in which a new yin-yang of tactical and strategic balance exists where both departments work in symbiotic unison to produce continuous software for the always-on world of cloud, he says.
 
According to the company, IT Ops wants control, transparency, ability to scale and security, while the Dev function wants agility, flexibility, and speed. This means ServiceNow must champion the use of all the leading Developer and Operations toolkits currently used in the most demanding mission-critical software environments. To do so, ServiceNow offerings must straddle complex, cross-functional software development processes that integrate a variety of different workflows, expressing them as elements inside a service-centric computing architecture. The goal is to deliver high-quality digital services for organizations that must embrace constant change as a natural part of business.
 
ServiceNow says its mission is to help customers move on from previous traditional enterprise software development practices where applications are developed in one silo and then operated in another. A typical Enterprise DevOps workflow includes: Agile software planning, software coding, the building of application software artifacts, application testing, application release and deployment, application operation, and application monitoring.
 
The company seeks to position ServiceNow as the go-to workflow platform for Enterprise DevOps execution, driving not only application development of ServiceNow applications using ServiceNow, but also application development of any enterprise application using ServiceNow.

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