Using Smarsh's Content Ingestion API, companies can send content, such as emails, social media postings and instant message communications, to the Smarsh Archiving Platform. Once there, the content is available for search, review and production through a single Web-based interface. In highly regulated and litigious industries, companies are increasingly subject to various regulations and legal requirements relating to the storage of important documents, such as internal and external communications. Smarsh's new API makes it easier for companies to adhere to these regulations and requirements.
To help ensure that companies are successful in integrating the Smarsh Content Ingestion API into their workflows, Smarsh has launched a developer program that offers partners access to an SDK, code samples, live trainings and support. Initial partners include enterprise IM provider Brosix, IM compliance vendor Instant Technologies and compliance software and consulting firm 17a-4.
"We believe that a standard content ingestion API and a program like the one we’re launching now in the enterprise information archiving marketplace is long overdue," said Steve Marsh, Smarsh's CEO and founder. "Customers have more flexibility in choosing the communication and collaboration tools they want, paired with the compliance and e-discovery functionality that they need."
An API Is the Only Way
The amount of data companies create has exploded in the past decade, and no end to the data deluge is in sight as more and more companies adopt digital technologies in all areas of their businesses. For archiving solutions providers like Smarsh, this presents some serious challenges. One challenge is obviously volume. Smarsh says it has archived nearly a billion documents already in 2015. A second challenge is the need to support a growing number of applications that produce a growing number of content types.
An API offers perhaps the only viable solution to both of these challenges. API integrations enable the content archiving process to scale, and they put the ability to support an ever-growing number of applications and content types into the hands of partners and customers themselves.