Mahmoud Eltaher
• Interacts with the customer to gain an understanding of the business environment, technical assignment, and organizational strategic direction. • Implements programs integrating multiple software systems, modules, technologies and Enterprise projects for different platforms. • Working on Cisco Voice Portal and Implementing IVR with some of IDE's: Cisco Call Studio, UCCE, UCCX, Finesse, IVesion and CUIC. • Prepares system documentation. • Understands and uses appropriate tools to analyze, identify, and resolve business and technical Problems, applies metrics to monitor performance and measure key project areas. • Onsite engineer at outside sites at Saudia. • Working on Banking and telecom systems at Zain KSA , Rajihi bank, Saudi investment bank • Developing Java desktop and web applications using the java frameworks (JSF, Struts, Vaadin, hibernate, spring and JPA), web services (Restful and SOAP) and Database (MySQL and SQL Server).
Mahmoud-Eltaher's ASSETS

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