Call Loop, web-based voice and SMS solution provider, offers the Call Loop API that allows developers to add Call Loop’s calling and SMS features to third party apps. Often referred to as the “Constant Contact” for voice and text, Call Loop focuses on broadcast communications. Businesses or individuals can reach subscriber bases via voice or text messages.
Salesforce has introduced new Einstein Platform Services and APIs including Einstein Sentiment, Einstein Intent, and Einstein Object Detection. Developers can use these services to build CRM apps that leverage machine learning capabilities such as image recognition and natural language processing.