Mobile messaging, a technology that is often associated with smartphones, is now being more broadly applied within the enterprise. Application of this technology is increasing in areas typically dominated by legacy instant messaging applications. One providers of such a service is HeyWire Business, which today launched a channel partner program designed to reward partners that leverage the company's API.
Twilio has introduced the Twilio Proxy API, a new API for building private text and voice conversations between customers and mobile workers. The company also announced the new Twilio Engagement Cloud, a suite of Declarative APIs with additional business process and logic built in.