The CallTrackingMetrics Python Sample Code by CallTrackingMetrics demonstrates how to interact with the API to access accounts, numbers, and voice menus as methods of telephony services. For additional implementation alternatives, developers can visit the documentation that is available at https://www.calltrackingmetrics.com/developers
Twilio has launched Twilio Flex, a cloud-based contact center platform that is fully programmable and allows businesses to engage with customers via a variety of channels. Twilio Flex is currently in preview and the company plans on making the platform generally available by the end of 2018.
Are you a developer wishing you could insert Siri-like capabilities into your app? Wit is in the alpha phase but worth a close look. In the graphic below, and if you go to their website, y0u see how it translates language into meaning. Every example parses an intent. Examples are weather forecast (from the graphic), restaurant booking, get (something), heating control. There are an infinite number of intentions--because you can define them. Then it figures out subsequent pieces (the when and place in the example below. The Wit API returns Json and authenticates with OAuth2.