Customer experience affects both top and bottom lines. Research shows a modest shift in customer experience can increase product sales, reduce churn, and improve revenue. This article shows how to catch market trends early and act on them in time by effectively analyzing what customers are saying.
It's been busy recently on API Jobs, the dedicated job board for API-focused professionals I built a couple months ago. The site features the best jobs building APIs, integrating them, or working at companies whose primary service is an API. Each week I'll be bringing you an overview of the newest featured listings on the site.