For businesses and brands, the customer is king, and being able to know what makes consumers tick is a definite advantage. Converser makes this a possibility by enabling application owners to interact with their customers directly from within the app, getting a better understanding of their users and ultimately gaining the knowledge they need to maximise their appeal. Converser's API is available to developers who want to integrate this functionality with other applications.
Introducing WebRTC into your environment can improve internal processes and provide a better customer experience. But, there are many elements to WebRTC that must be thoroughly considered before choosing and implementing the solution. Here we look at five such considerations.
This article is part of a 10-part series about interesting APIs that were added to our directory during 2016. App Development and DevOps Tools APIs are covered in this segment. The APIs were chosen by our researchers, by popularity according to website traffic, and by mentions on social media.