Most people are familiar with the critical role customer relationship management (CRM) applications in the cloud have come to play in terms of managing sales organizations. But what most organizations have yet to fully appreciate is how a critical a role those applications could play as a front end to any number of business processes across the enterprise.
Acision, leader in the mobile services space, has launched the Forge API. Forge constitutes an API that gives developers and enterprises access to enterprise grade communications features (e.g. SMS, VoIP, WebRTC, etc.). The API access allows developers to easily build mobile applications with such features. The new release allows users to take advantage of Acision's carrier grade enterprise reliability with with agility expected in the mobile space.