December 31, 2019
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TiKL, maker of mobile apps Talkray and Touch to Talk, has announced the Talkray API that allows developers to integrate Talkray functionality with third party apps and platforms. The Talkray API enables one on one or group chat, group calls, push notifications, file transfer, and more in a cloud based platform. Although the API can integrate with a wide variety of apps, TiKL expects the largest group of adopters to come from the gaming industry. Accordingly, the API was announced at this year's Game Developers Conference.
RingCentral further integrated its communications features within enterprise systems. RingCentral Embeddable uses RingCentral's core voice and SMS features and allows access to such features within third party apps. The new e-Discovery and message retention APIs allows better compliance reporting.
The line between what constitutes a software-as-a-service (SaaS) application and a platform-as-a-service (PaaS) environment has always been relatively thin. SaaS applications that expose an API to third-party developers can quickly transform into a development platform.