The Freshsales Phone Curl Sample Code demonstrates how to implement a built-in phone to make and receive calls, log calls automatically and manually, and add notes too. Developers can also create new leads and contacts for anonymous phone numbers or associate the number with existing records.
This week at Dreamforce, Salesforce.com CEO Marc Benioff, announced Salesforce1. Benioff suggested that Salesforce1 could be the single platform to run entire companies, and manage the internet of things from a single source. However, the bigger story behind Salesforce1 is an API story. How else can a single platform claim to "Connect all your apps. Connect all your devices. Connect all your customer data."? Increase your APIs tenfold is how.