Anyone that has worked with a company that uses proprietary systems knows how frustrating it can be when something goes wrong. Communicating an error to a support team via email can be difficult. Without seeing what is going wrong errors are often time consuming for support team members to diagnose. Instead of spending time explaining what went wrong wouldn’t it be a lot easier if you could quickly record a video of the problem as it happens and then forward that to the support team? Thanks to Screenr and the Screenr Business API this process can be built into a company’s support workflow.
While it’s clear that enterprise IT organizations are warming up to cloud computing many of them remain uncomfortable with the lack of control they have over the cloud, especially when it comes to relying on cloud service providers that might lock them into a specific platform.
Twenty-seven APIs have been added to the ProgrammableWeb directory in categories such as Banking, Platform-as-a-Service, Marketing, and Voting. Highlights today include APIs for predicting, managing, and cutting energy costs with Smart Energy applications. Have a look at what is new for developers.