Ozonetel has announced a speech API for its KooKoo telephony platform. Developers can use the tag to apply natural language processing to their IVR implementations. To demonstrate the offering, the company has published a simple, but powerful interactive demo to showcase.
Swift IQ belives Machine Learning as a Service (MLaaS) will become a key market in the near future as more providers look to integrate predictive APIs with their customer transaction data. After presenting at the recent API Strategy and Practice Conference, Swift IQ CEO Jason Lobel spoke with ProgrammableWeb about how businesses can use an API-driven approach to improve their "adaptive intelligence", and shares four techniques that can be tested immediately.